Shipping policy

Effective November 7, 2026

Where we ship. Online orders ship only to the 48 contiguous states and Washington, D.C. We do not ship internationally.

Alaska, Hawaii, U.S. territories and military addresses. To order for delivery to Alaska, Hawaii, Puerto Rico or another U.S. territory, or an APO/FPO/DPO address, call 505-421-0217 and place your order by phone. We will quote the exact shipping cost before you pay. These orders do not receive free shipping or free returns. A phone order that includes a race or competition use only product ships only after you complete the race-use acknowledgement using the link we send you.

Restricted products and California. We do not ship to California any product identified as race or competition use only on its product page. This includes exhaust headers, header collectors, collector reducers and intake manifolds, except products made only for vehicles of model year 1965 or older. Gaskets, bolts and hardware ship to California. Restricted products may not be sent through freight forwarders, re-shippers or third parties for delivery into California. We will cancel any order we believe violates this restriction and refund or release the payment. This applies to orders placed on this Site. Marketplace orders follow that marketplace's rules.

Shipping rates. Shipping is free on all online orders. No minimums and no exclusions.

Processing and delivery times. Most orders ship within 1 to 2 business days. Orders with a restricted product ship after the race-use acknowledgement is complete. Delivery times shown at checkout are carrier estimates, not guarantees. We are not responsible for carrier delays.

Addresses. Please check your shipping address before you place your order. We are not responsible for orders delivered to an incorrect address you provided. Reshipping or address-correction fees are your responsibility.

Damaged, missing or lost packages. Inspect your shipment when it arrives. Report visible damage, missing items or wrong items within 7 days of delivery to support@certifiedautomotiveexperts.com, with photos of the box, labels, packaging and product. Keep all packaging until the claim is settled. Title and risk of loss pass to you when the order is handed to the carrier, but we will file and manage carrier claims for reported damage or loss and will repair, replace or refund once the claim is resolved. We are not responsible for packages stolen after the carrier confirms delivery.

Refused or undeliverable shipments. A refused shipment is handled as a free return under our Return and Refund Policy, once we receive and inspect it. If a shipment comes back undeliverable because of an incorrect or incomplete address you provided, we will either reship it at your cost or refund the purchase price minus the actual outbound and return shipping costs.

Contact. Certified Automotive Experts Limited Liability Company, 3900 Monroe Rd, Farmington, NM 87401 | support@certifiedautomotiveexperts.com | 505-421-0217