Nordic Forge Alloy Wheels - Returns & Fitment Policy

30-Day Returns

Request a return within 30 calendar days of delivery. After receiving return authorization and the return shipping label, hand the package to the carrier within 14 calendar days.

Carrier delays do not affect eligibility when the return is shipped on time. Time spent awaiting our response or troubleshooting with us will not invalidate a request submitted within the 30-day window.

Check Fitment Before Mounting Tires

Inspect each wheel and confirm fitment before mounting tires.

A bare wheel may be carefully placed on the vehicle’s hub to check fitment. Do not secure it with lug nuts or tighten lug nuts against the wheel. It must remain unused, unmarked, and undamaged.

Wheels that have had tires mounted, have been secured to the vehicle with lug nuts, or show installation marks or use are not eligible for ordinary returns. Removing tires afterward does not restore return eligibility.

Condition & Packaging

Return wheels in like-new condition with all included center caps, hardware, accessories, and protective packaging.

If an otherwise eligible return is missing replaceable accessories or necessary original packaging, reasonable, itemized replacement costs may be deducted. Returns missing major components require individual review.

Pack each wheel securely to protect its finish and prevent movement or damage during transit. Damage caused by inadequate return packaging may affect eligibility.

Shipping & Fees

There is no standard restocking fee for eligible returns.

For ordinary returns, including an incorrect size, offset, bolt pattern, or finish selected by the customer, we provide a return label and deduct its disclosed cost from the refund.

Original shipping charges paid on ordinary returns are nonrefundable. Orders that shipped free will not have outbound shipping costs retroactively deducted.

We cover necessary return shipping for verified defects, damage present on delivery, incorrect shipments, or inaccurate fitment information or recommendations provided by us. If the affected product is refunded for one of these reasons, original shipping charges attributable to that product are also refunded.

Fitment or Product Problems

Contact us before mounting tires or proceeding with installation if you discover a fitment problem, damage, or an incorrect product.

Provide your order number, wheel specifications, vehicle details, relevant modifications, and photos. We will help verify the problem and arrange an appropriate resolution.

Please report visible shipping damage or missing components promptly, preferably within 14 calendar days of delivery. A later report does not automatically disqualify an otherwise valid claim submitted within the 30-day return window.

Verified defects and original-shipment problems are reviewed separately from ordinary return restrictions. Defects discovered after use or outside the return window are reviewed under the applicable warranty.

Exchanges & Refunds

Exchanges are available subject to stock availability. Any price difference and applicable shipping costs will be disclosed in advance. We cover necessary replacement shipping when correcting a verified defect or our error.

Approved refunds are issued to the original payment method within five business days of receiving the return, following inspection. Any deductions will be explained. Your payment provider may require additional posting time.

Return Authorization

Email: info@certifiedautomotiveexperts.com
Phone: (505) 421-1357

Contact us before shipping any return. We will provide authorization, the return address, and packing instructions.

Last updated: 10/16/2026